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Terms of Service

Evai Studio B.V. · Last updated 15 October 2026

These terms apply to evai (evai.co, the evai apps and the evai assistant) and evai Studio (studio.evai.co), together “evai”. evai is provided by Evai Studio B.V., a private limited company under Dutch law (“we”, “us”). By creating an account or using evai you agree to these terms. If you use evai for a company, you accept them on behalf of that company.

1. What evai does

evai measures short-form video (TikTok, Instagram and YouTube Shorts), finds what breaks out in your niche, explains why and advises what to post next. evai Studio edits video for you: long videos into short edits and clips, and changes on request. Features differ per plan and may change over time.

2. Access and your account

  • evai is currently in a closed beta and opens by invitation. We decide who gets access.
  • You must be at least 16 years old, and give correct details when you sign up.
  • Keep your login to yourself and secure. You are responsible for what happens in your account.
  • Tell us at hello@evai.co straight away if you think someone else has access to your account.

3. Plans, payment and credits

  • Paid plans are billed monthly in advance through our payment provider Stripe and renew automatically until you cancel.
  • You can cancel at any time. The cancellation takes effect at the end of the current billing period; payments already made are not refunded, unless the law requires it.
  • Studio credits included in a plan are given each month and expire at the end of that month. Credits you buy separately stay valid for 12 months. Credits have no cash value and cannot be transferred.
  • We may change prices. A price change applies from your next billing period and we tell you in advance.
  • If a payment fails, we may pause your account until it is paid.

Consumers in the EU normally have a 14-day right of withdrawal. Because evai is a digital service that starts right after purchase, you ask us to start immediately and you agree that the right of withdrawal ends once the service has been fully provided; for the part already used, you pay a proportional amount.

4. Your content

You keep all rights to the videos, texts and other material you upload or connect (“your content”). You give us permission to store, analyse, edit and show your content only as far as needed to provide evai to you. You confirm that you have the rights to your content and that it does not break the law or anyone else’s rights.

5. Fair use

You may not:

  • use evai for anything unlawful, misleading, hateful or harmful, or upload material you have no rights to;
  • copy, resell or scrape evai, or try to get around its limits, security or access controls;
  • reverse engineer evai, except where the law allows it;
  • use insights about other accounts to harass, impersonate or copy people.

We may suspend or close an account that breaks these rules.

6. AI and results

evai uses AI models to analyse videos, write advice and edit content. AI can be wrong, and no one can promise views or virality: we do not guarantee any result. Check what evai suggests before you publish. You decide what you post and are responsible for it.

7. Other platforms

evai works with public data from TikTok, Instagram and YouTube. We are not affiliated with or endorsed by these platforms. Follow their rules when you publish, and note that their changes can affect what evai can show.

8. Our rights

evai, its software, design, brand and the reports and analyses as a product are ours or our licensors’. You may use the output evai makes for you (advice, reports, edits) for your own content and business.

9. Availability and changes

We work to keep evai available and secure, but cannot promise it is always available or free of errors, especially during the beta. We may improve, change or stop features. If we stop evai altogether, we tell you in advance and refund any prepaid period that is not used.

10. Liability

Our total liability is limited to the amount you paid us in the 12 months before the event that caused the damage. We are not liable for indirect damage, such as lost profit, lost revenue or lost data. These limits do not apply to damage caused by our intent or gross negligence, or where the law does not allow them. Consumers keep their rights under mandatory law.

11. Ending

You can stop using evai and close your account at any time by writing to hello@evai.co. We can end or suspend your access if you break these terms or do not pay. After closing, we delete your data as described in our Privacy Policy.

12. Changes to these terms

We may update these terms. For important changes we tell you at least 30 days in advance by email or in the app. If you keep using evai after that, the new terms apply; if you do not agree, you can cancel.

13. Law and disputes

Dutch law applies. Disputes go to the competent court in the Netherlands, unless mandatory consumer law gives you the right to go to the court where you live.

14. Contact

Evai Studio B.V. · hello@evai.co